Kinks & Coils is not responsible for shipment delays, or lost/stolen packages. We will work on your behalf to rectify any issues with your order, please don't hesitate to message us.
To eliminate unnecessary delays, please make sure you have entered the correct address and be sure to include any apartment, unit, suite, or building numbers. Once orders are placed through our site, they typically get processed soon after. Should you find any errors after your order is placed, please contact us immediately.

International Shoppers Read Important Information Here:

Please add a valid contact number during checkout for pickup/delivery.

*PLEASE NOTE: When shipping INTERNATIONALLY, keep in mind that customs duties and taxes are assessed by the destination country and cannot be paid to the United States Postal Service when the item is mailed. Kinks & Coils enters all necessary information to properly calculate shipping costs from the U.S. If any additional customs duties or taxes are required, the customer is responsible for payment to the mail carrier in their respective country.